South Sea Cruises Fiji Ltd has announced new appointments to its global sales and customer service teams across its family of brands including South Sea Cruises, Blue Lagoon Cruises, Yasawa Islands Holidays, Awesome Adventures Fiji, Vinaka Fiji, and the newest venture, Malamala Beach Club, which is due to open in the coming weeks.
Director of Sales & Marketing Wayne Deed said it was an exciting time within the business.
He said the appointments were aligned with the company’s long-term plans for growth, product development and customer experience.
The multi award winning ‘South Sea Cruises’ Group is Fiji’s leading maritime operator, providing a range of day cruises to explore Fiji’s iconic islands and an inter-island resort connection service for the Mamanuca and Yasawa group of islands. Blue Lagoon Cruises, which offers three, four and seven night cruises, is also part of the company’s portfolio.
Loretta St Julian-Ooms has been appointed to the role of business development manager Fiji. With more than 15 years of experience in the tourism industry, Mrs Ooms will be responsible for South Sea Cruises, Blue Lagoon Cruises, Awesome Adventures Fiji, Yasawa Islands Holidays and the Malamala Beach Club in the Fiji market.
She joins the South Sea Cruises team on September 2017 and will be based at Port Denarau.
Leilanie Burnes has been appointed to a newly-created role of general manager customer service and experience. She will be responsible for the global reservations teams, cruise centre support and customer journey at Port Denarau.
Ms Burnes has been in the business since 2013 and has a wealth of knowledge on the business product portfolio. She will transition into this role from next week Tuesday.
Alyssa Field, who presently holds the business development manager for New Zealand & North America, has been drafted into an expanded role to now include Australia, effective September 1 this year.
Based in the Auckland, New Zealand office, Alyssa will also be leading the company’s Australia sales team of Madeline (Maddy) Carse in Melbourne and Angelika (Geli) Reichling in Sydney.
(Source: The Fiji Times ONLINE Business 27 July 2017 )