The cruise line is canceling a combined 22 itineraries on the Diamond Princess, Majestic Princess and Sapphire Princess.
“Based on the prolonged quarantine period, and the anticipated time to prepare the ship to return to service, we unfortunately must cancel additional Diamond Princess voyages through the April 20 voyage,” Princess said on its website. “We are preparing Diamond Princess to return to service April 29, 2020 for the start of Japan’s annual Golden Week celebrations.”
Five trips were canceled on the Diamond Princess; five trips were scrapped on the Majestic Princess and 12 on the Sapphire Princess.
“Due to current port restrictions and closures and lack of predictability regarding port availability in our Southeast Asia itineraries going forward, we have made the decision to cancel additional Asia voyages on Sapphire Princess and Majestic Princess,” the line said.
“All booked guests will receive a full refund, back to the original form of payment, of their cruise fare, Princess Air, pre- and post-cruise hotel packages, prepaid shore excursions and other prepaid items, and taxes, fees, and port expenses. As these cruises have been canceled so close to departure, each guest will also receive a Future Cruise Credit.”
Princess said it will provide complete details to all guests booked on impacted voyages via email and through its Cruise Personalizer portal.