The rebranding exercise undertaken by PNG Air has won confidence among its customers.
It now intends on connecting people to people both in remote parts of the country as well as major cities and towns.
It believes this is achievable under its re-fleeting exercise, with the purchase of ATR aircraft from France recently.
In line with its vision and for ease of travel for its customers particularly the grassroots, it has relaxed its check in requirements, and so they will not necessarily have to produce some form of identification when they want to fly.
“PNG Air is for the people and we want to give everyone the opportunity to fly and therefore, we have made this decision.”
So far, it has been working well,” PNG Air key accounts manager, commercial, Simon Dari Pih said.
Meanwhile, as part of its rebranding exercise and drive to improve customer service, PNG Air has recently and on selected flights been providing in-flight entertainment for passengers.
This initiative has been well received by travelers and is also helping to promote local talent and developing a ground for everyone to get to know each other.
On last week’s service flight from Kiunga to Mt Hagen, passengers were entertained by last year’s vocal fusion grand finalist Joel Edmond.
“The flight was really good. Being entertained by a PNG idol was a bonus,” said a passenger, Ulrich Rabui.
For most, passengers it was a good feeling and something quite out of the ordinary. For distances that take more than an hour’s travel, this initiative is well received.
PNG Air is the national carrier for all Vocal Fusion singers.
(Source: Papua New Guinea Post-Courier 12 July 2017)